How does it work?

The first thing you need to do is answer a few questions on our SELL page - your name, contact details and how many items you plan on reselling with us. We will get in touch within 24 hours to check that your items meet our brand and quality standards (which you can read more about in our FAQ) as well as arranging a pick-up of the stuff you would like to sell. If you live outside of London we will send you a pre-paid shipping label. 

Once your items have been received we will send you an email listing each item as well as estimated resell prices. You can of course let us know if you don’t agree with the suggested prices. 

What can I sell?

Brand Guide - We focus on a mix of affordable luxury brands and contemporary designer labels. Fresh, contemporary clothes and accessories that are maximum a few collections old. No vintage, no legacy luxury brands (Chanel, Valentino, Hermes, Louboutin etc) and no high-street stuff. We accept brands with an original retail price point between £100-800. Some examples of brands we love are Ganni, Acne Studios, Rixo, Stine Goya, Baum und Pferdgarten, Isabel Marant, Toteme, Nanushka, Maje, Sandro, Sezane, Reformation, Joseph, Celine, Raey, Jil Sander, Zimmerman, Tibi, James Perse. We do accept independent brands if they fall into the categories described above.

Item Condition - We are committed to selling only the highest quality pre-owned items. This means that we only accept items with insignificant signs of wear. No damage or alterations, no pilling or holes, no stains or smells. If you are unsure whether your items meet our quality standards you can get in touch with us via our WhatsApp bot Betty or email us on and we will help you out. 

How do you price items?

We price items based on the brand, condition and prevailing market prices. We do acknowledge that pricing isn’t an exact science so if this is an important factor for you as a seller we welcome your price suggestions.

What happens to things you don’t accept or sell?

Items that we don’t deem sellable or manage to sell within a 90 day window on our site can be donated via our partner Olio. If you would like to have rejected items returned to you we can help you arrange a delivery at your own cost. 

When do I receive my payouts?

We process payouts to sellers on a calendar month basis and you will receive your payout at the latest 7 business days following the end of the month. For example, if your items sell during September you will receive your payout during the first week of October. 

How much can I earn?

Your take home rate is 60% of the resale price. We will soon be introducing a hybrid self-serve feature where your take home rate is 80% - if you're interested in piloting this, please get in touch directly at



We no longer accept returns but you are welcome to relist items you have bought from us on the site. 


You can find our size conversion chart here. To make searching for products easier we have converted all sizes to S, M, L etc. You can always find the original size of each product in its product description.


All of our items are thoroughly cleaned as per the care label instructions before they are sent to their new owners.